Monday, September 30, 2013

The Symposium – What has been working well?

June 21, 2013

As part of an open discussion, the question was asked, “What has been working well?”  One participant described how adding an intervention meeting with all parties before deciding on boss whispering had been helpful in her practice.  She suggested the name, “Joint Intervention Consultation,” which led to the idea of creating a Diagnostic Decision Tree.  During this discussion, I took copious notes.  Afterward, I prepared the “first branches” of the tree and distributed it amongst the attendees.

The basic idea of the decision tree is that it takes into account the fact that there are many choices for doing conflict resolution—i.e. mediation, facilitation, training, coaching, counseling, legal, hybrid—and that there may be a best or better method in specific situations.

Other discussions included boss whispering in a union environment, anti-bullying legislation, and the risk coaches encounter when dealing with these things as part of coaching abrasive managers.  One attendee from Australia led excellent discussions on Australian legislation and risk paradigms for dealing with workplace bullying.

 

No comments:

Post a Comment